Thank you for helping us in developing the quality of our product or service by filling the Customer Satisfaction Survey. After filling our form in the electronic media, please press "SUBMIT" button.

Company Name

Survey Filler: (name / position)


1. How Satisfied are you with the service and the products of Sörmaş?

2. How satisfied are you with the Sörmaş' performance/cost ratio?

3. Do you find the solutions that Sörmaş offer by developing new products satisfiying?

4. How do you think is our loyality for delivery on time?

5. Please rate the conformity of the package of our products.

Technical Support

6. Rate your satisfaction with the product's documentation(catalogue, manuals, etc.).

7. Rate your satisfaction with the attention shown to you when you reach Sörmaş.

8. Rate the performance of Sörmaş in answering your complaints and solving your problems.


9. Rate the performance of Sörmaş in adapting to innovations and covering the needs of your industry?

10. Overall, how satisfied are you with Sörmaş as a company?

11. What could we do to increase your satisfaction rate? Please write down.

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Satisfaction Survey

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